An appliance repair answering service that texts back — not a message pad.
You're elbow-deep in a dryer when the phone rings out. Risacare catches the miss: the caller hears a short greeting, and your booking link is already in their texts — from your number, in seconds, before they call the next tech on the list.
Why appliance techs pick Risacare
No per-minute fees
Flat $79/mo with no per-call or per-text charges. Never a surprise bill after a busy week.
The text beats the voicemail
No message you find at 6pm — the caller has your booking link while the missed call is still warm.
Replies reach you, not a call floor
When the caller texts back, it lands in your leads with their number and you get an alert. You call back; nobody reads a script at your customer.
From your number, carrier-verified
Texts send from a real local number registered to your business (A2P — the carrier registration that keeps your texts out of spam), with STOP and HELP handled automatically.
Appliance repair FAQ
What happens when I miss a call mid-repair?
The caller hears a short professional greeting — thanks for calling, we've just texted you a link to book — and the text is already on their phone, sent from your business number.
Can it capture the brand, model, or symptom?
No. The text back just gets the customer booked or talking. You get the brand, model, and symptom on your callback, with the appliance in front of you.
Does it collect a diagnostic fee upfront?
No, Risacare doesn't handle payments. It sends the text back and books through your existing booking link — you collect the fee your usual way.
Does it work with RepairShopr or Housecall Pro?
Risacare doesn't sync with dispatch software. The text back carries your booking link, and any reply lands in your Risacare leads — you enter the job in whatever tool you already use.
How fast is setup?
We provision a textable business number, register it with the carriers, and give you the one forwarding code to dial on your phone. Most shops are live in 3-5 business days, once the carriers clear the number.
Put it on the number you already use
Tell us where to reach you and roughly how many calls slip past you in a week. It goes straight to the founder — you keep your number, and nothing changes on your phone.
Stop losing repair calls to voicemail. Try Risacare free.
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