A waterproofing answering service for the call that comes the night it rains.
Water in a basement is a same-night phone call, and it lands while you're knee-deep in a trench setting drain tile. Risacare catches the miss: a short greeting, then your booking link in their texts, sent from your own number.
Why waterproofing contractors pick Risacare
Storm nights are your whole season
One heavy rain puts a month of calls into two evenings. Every missed one still gets the text back the second it rings out.
You can't answer from a trench
Setting tile in mud is both hands and boots you can't move fast. Nothing needs putting down.
They book the inspection
The caller taps your link and picks a slot on your connected calendar while the water is still on the floor.
Flat $79/mo
A wet week costs the same as a dry one, and no percentage comes off a five-figure interior drain job.
Calls cluster during storms, all at the same time
Heavy rain doesn't just bring you calls - it brings every waterproofing company in the area calls at once, so your phone lines get busy right when demand peaks.
A flooded basement feels like an emergency to the caller
Even if the fix isn't urgent from a construction standpoint, a homeowner watching water pool in their basement wants reassurance now, not a callback tomorrow.
Basement Waterproofing FAQ
Can it tell a seeping crack from a failed sump?
No — it doesn't ask the caller anything. You get their number and whatever they write back, then you diagnose on the callback. A recorded greeting can't see a basement.
Does it handle emergency pump-outs differently?
No, every missed call gets the same greeting and text. Sorting the flooding-now calls from the quote-me-in-spring calls is your callback.
Most of my leads come from realtors. Still useful?
That's yours to judge. It fixes the referral who calls once from a showing, gets voicemail, and never calls back — you never learn about those.
Does Call Catcher pick up and talk to a worried homeowner?
No, it never answers with a live person or a voice. It sends an automatic text within about 30 seconds of a missed call so the caller knows you got their message and someone will follow up.
Can it handle a flood of calls during a big storm?
Yes. Every missed call triggers its own text reply automatically, so a sudden spike in calls after heavy rain doesn't mean a sudden spike in callers who hear nothing back.
Does the text explain what to do about the water?
No, it's not an emergency instruction line - it simply confirms the call was received and that your business will follow up, so the caller isn't left guessing while they wait.
Does it ask the caller questions or qualify the job?
No. Risacare doesn't interview anyone — the caller hears a short greeting and gets a text with your booking link. Qualifying still happens when you call back. Nothing pretends to be a receptionist.
Does it sync with my dispatch or field software?
No. Replies land in your Risacare leads with the caller's number and you get an alert; you enter the job into whatever you already use. We'd rather say that plainly than sell an integration that doesn't exist.
What does it cost?
Call Catcher is $79/mo flat — no per-minute charges, no per-lead fees, no commission on the work it saves. 7-day free trial, card required, cancel any time.
Put it on the number you already use
Tell us where to reach you and roughly how many calls slip past you in a week. It goes straight to the founder — you keep your number, and nothing changes on your phone.
Further reading
- → Missed-call ROI calculator — see the exact revenue your voicemail is eating.
- → How Risacare works — the 10-minute setup.
- → Every trade we build for.
Don't lose the storm-night call to voicemail. Try Call Catcher free.
Card required · Cancel anytime · No setup fee