A fire restoration answering service for the call that comes the same night.
Restoration calls arrive hours after the trucks leave, often at 2am, and they go to whoever answers. Yours land while you're up a ladder with a chem sponge black with soot. Risacare texts every missed caller back from your own number.
Why restoration pros pick Risacare
The call comes at 2am
Fire loss doesn't keep business hours and the first responder to the phone usually gets the job. The text back is instant, any hour.
You're on a ladder mid-clean
Soot work is hands, mask and light. Nothing needs to be set down for the caller to hear from you.
Replies become tracked leads
Every reply is saved with the caller's number and an alert, so a 2am enquiry is still in front of you at 8am.
$79/mo flat
No per-lead fee on a total-loss job, and no seasonal pricing.
Homeowners calling are in crisis mode
A fire is one of the most stressful calls your business gets. A fast text confirms you got their call even when you can't pick up immediately.
Your crew is already on-site at another loss
Board-up, tarping, and soot cleanup jobs run back to back after a bad week. Call Catcher keeps responding to new calls even while your team is fully occupied.
Insurance timelines add pressure
Adjusters and homeowners both want restoration moving quickly. A quick response helps you stay the contractor of record instead of losing the job to whoever called back first.
Fire & Smoke Damage FAQ
Can it start the insurance claim?
No. It sends a greeting and your booking link, nothing more. Carriers, adjusters and scope are your conversation.
Does it prioritise a board-up over a smoke clean?
No — it doesn't triage. Every missed call gets the same text, and you decide what's tonight and what's Tuesday.
We're a franchise with a call centre. Does this replace it?
It isn't a call centre and doesn't try to be — no human answers. It's the text back for calls that would otherwise reach voicemail.
Is this only for fire damage, or does it cover smoke and soot cleanup calls too?
It responds to any missed call to your business line, fire, smoke, or soot related, the same way.
Can it work overnight for after-hours fire calls?
Yes, it texts back missed calls any time, day or night. How quickly you personally follow up is still up to you and your crew's availability.
Does it ask the caller questions or qualify the job?
No. Risacare doesn't interview anyone — the caller hears a short greeting and gets a text with your booking link. Qualifying still happens when you call back. Nothing pretends to be a receptionist.
Does it sync with my dispatch or field software?
No. Replies land in your Risacare leads with the caller's number and you get an alert; you enter the job into whatever you already use. We'd rather say that plainly than sell an integration that doesn't exist.
What does it cost?
Call Catcher is $79/mo flat — no per-minute charges, no per-lead fees, no commission on the work it saves. 7-day free trial, card required, cancel any time.
Put it on the number you already use
Tell us where to reach you and roughly how many calls slip past you in a week. It goes straight to the founder — you keep your number, and nothing changes on your phone.
Further reading
- → Missed-call ROI calculator — see the exact revenue your voicemail is eating.
- → How Risacare works — the 10-minute setup.
- → Every trade we build for.
The 2am fire call shouldn't reach voicemail. Try Call Catcher free.
Card required · Cancel anytime · No setup fee