A generator answering service for the week after the power goes out.
Generator demand arrives in one spike: the days after a long outage, when everyone decides at once. Your phone rings while you're inside a live panel landing transfer switch conductors. Risacare texts every missed caller back from your own number.
Why generator installers pick Risacare
The outage week is the whole year
When the lights come back on, the calls arrive together and go to whoever answers. Every missed one gets a text in about thirty seconds.
You're in a live panel
Hands in a panel is exactly when you don't reach for a phone. Nothing needs to stop.
Site visits book themselves
The caller taps your link and picks a slot on your connected calendar while they're still motivated.
$79/mo flat
The spike week costs the same as a quiet month, and no percentage comes off a whole-home standby install.
Storm Season Floods Your Phone at Once
When outages hit, everyone calls the same handful of installers within hours of each other. You can't physically answer every call while you're already on a job.
Electrical Work Means Hands-Off-Phone Time
Installing a transfer switch or running gas lines isn't something you pause mid-task to answer a call. Those calls go to voicemail by design.
Some of These Calls Are About Medical or Safety Needs
Homeowners with medical equipment, sump pumps, or freezers full of food are calling because losing power is a real problem, not a someday project.
Generator Installation FAQ
Can it size the generator or quote the install?
No. It sends a greeting and a booking link. Load calculations, gas supply and siting are your site visit.
Does it handle service calls on units we've installed?
Same way as any other missed call — greeting plus text. Existing customers reach you the same as new ones.
Can it tell me if they have natural gas or propane?
Only if they mention it in their reply. Risacare never asks the caller questions.
Does Call Catcher pick up the phone during a storm rush?
No, it doesn't answer calls at all - live or automated. When a call goes unanswered, it sends the caller a text in about 30 seconds so they know you got it, even if you're slammed with other installs.
Will it work if my crew is out on emergency calls all day?
Yes. It triggers automatically off missed calls on your business line, so it keeps working even when nobody's available to check the phone.
Can it schedule the generator install for me?
No, it doesn't book appointments - it just keeps the lead warm with a text so they wait for your callback instead of hanging up and calling someone else.
Does it ask the caller questions or qualify the job?
No. Risacare doesn't interview anyone — the caller hears a short greeting and gets a text with your booking link. Qualifying still happens when you call back. Nothing pretends to be a receptionist.
Does it sync with my dispatch or field software?
No. Replies land in your Risacare leads with the caller's number and you get an alert; you enter the job into whatever you already use. We'd rather say that plainly than sell an integration that doesn't exist.
What does it cost?
Call Catcher is $79/mo flat — no per-minute charges, no per-lead fees, no commission on the work it saves. 7-day free trial, card required, cancel any time.
Put it on the number you already use
Tell us where to reach you and roughly how many calls slip past you in a week. It goes straight to the founder — you keep your number, and nothing changes on your phone.
Further reading
- → Missed-call ROI calculator — see the exact revenue your voicemail is eating.
- → How Risacare works — the 10-minute setup.
- → Every trade we build for.
Don't lose the outage-week rush to voicemail. Try Call Catcher free.
Card required · Cancel anytime · No setup fee