A hardwood refinishing answering service that answers on a wet edge.
Pulling poly across a floor holding a wet edge is one continuous motion — stop and you've got a lap mark in the finish. Risacare answers the calls you miss with a short greeting and your booking link, from your own number.
Why refinishing pros pick Risacare
A wet edge cannot be paused
Stopping mid-pass ruins the coat. The text back needs nothing from you.
Empty-house jobs are time-boxed
Refinishing usually happens between tenants or before a move-in, on somebody else's deadline. Fast replies keep those.
Estimates book themselves
The caller taps your link and picks a slot on your connected calendar.
$79/mo flat
No percentage of a whole-floor refinish, same price all year.
Sanding and Finishing Don't Pause for Calls
Once a floor is sanded or a finish is drying, you can't step away to talk. Call Catcher answers the gap with a text so the caller isn't met with silence.
Hardwood Refinishing FAQ
Can it quote by square foot?
No. It sends a greeting and a booking link. Species, existing finish and how many coats drive the number.
Do screen-and-recoat enquiries work the same?
Yes — every missed caller gets the same text. A recoat and a full sand-and-finish are the same missed call; which one the floor needs comes out when you look at it.
Can it advise on dust containment or dry times?
No. That's your walkthrough; a text that gets dry times wrong costs the customer their floor.
Is this different from a flooring installation answering service?
Call Catcher isn't limited to one type of flooring work. This page is built around refinishing calls specifically - existing hardwood floors being sanded and refinished, not new floor installation - but the missed-call text-back works the same either way.
Will the text sound like a real person, not a bot script?
The message is short and based on the info you provide when you sign up. It's not a live conversation or an AI voice call - it's a text, and any reply goes straight to you to handle personally.
Does it ask the caller questions or qualify the job?
No. Risacare doesn't interview anyone — the caller hears a short greeting and gets a text with your booking link. Qualifying still happens when you call back. Nothing pretends to be a receptionist.
Does it sync with my dispatch or field software?
No. Replies land in your Risacare leads with the caller's number and you get an alert; you enter the job into whatever you already use. We'd rather say that plainly than sell an integration that doesn't exist.
What does it cost?
Call Catcher is $79/mo flat — no per-minute charges, no per-lead fees, no commission on the work it saves. 7-day free trial, card required, cancel any time.
Put it on the number you already use
Tell us where to reach you and roughly how many calls slip past you in a week. It goes straight to the founder — you keep your number, and nothing changes on your phone.
Further reading
- → Missed-call ROI calculator — see the exact revenue your voicemail is eating.
- → How Risacare works — the 10-minute setup.
- → Every trade we build for.
Don't break a wet edge for voicemail. Try Call Catcher free.
Card required · Cancel anytime · No setup fee