A home elevator answering service for calls you take in the hoistway.
Shimming a guide rail plumb in a hoistway is precision work with both hands. Risacare answers the calls you miss with a short greeting and your booking link, from your own number.
Why elevator installers pick Risacare
A hoistway is both hands
Rail alignment is not something you pause for a phone. Nothing has to stop.
Accessibility needs are time-sensitive
Families making an access decision often have a date in mind, and they call several installers.
Surveys book themselves
The caller taps your link and picks a slot on your connected calendar.
$79/mo flat
No percentage of an install, one flat monthly price.
It's a Big Decision, but the First Call Still Matters
A home elevator is a major purchase with a longer research phase than most home projects, but the caller is still deciding who to trust with a consultation. A fast text-back after a missed call keeps you in the running while they're still comparing installers.
Calls Often Come From a Concerned Family Member
It's common for an adult child to make the first call after a parent's fall or a doctor's recommendation. They're calling several companies in one sitting, and the installer who responds first often gets the in-home consultation.
Installations Keep You Out of the Office
Shaftway work and equipment installs don't leave much time to answer the phone during the day. Call Catcher covers missed calls automatically so a serious inquiry doesn't sit unanswered until you're back at your desk.
Home Elevator FAQ
Can it tell them if their house can take a lift?
No. Pit, overhead and structure decide it, and that needs a survey — not a greeting.
Does it handle code or inspection questions?
No. Elevator code is jurisdictional and stays with you.
Do service contracts get handled the same?
Yes, any missed call to your number gets the text back, contract holder or not. Sorting a covered call from a new one is your callback — Risacare doesn't know who's on contract and doesn't pretend to.
Is this the same as a stairlift, or a full elevator?
Risacare's Call Catcher works for full home elevator installation businesses - it's phone follow-up software, not a mobility product. It has nothing to do with the elevator itself, just making sure inquiry calls don't go unanswered.
We already have a scheduling system - does this interfere with it?
No, Call Catcher only triggers off missed calls to your business line. It doesn't touch your scheduling software or CRM.
Does it ask the caller questions or qualify the job?
No. Risacare doesn't interview anyone — the caller hears a short greeting and gets a text with your booking link. Qualifying still happens when you call back. Nothing pretends to be a receptionist.
Does it sync with my dispatch or field software?
No. Replies land in your Risacare leads with the caller's number and you get an alert; you enter the job into whatever you already use. We'd rather say that plainly than sell an integration that doesn't exist.
What does it cost?
Call Catcher is $79/mo flat — no per-minute charges, no per-lead fees, no commission on the work it saves. 7-day free trial, card required, cancel any time.
Put it on the number you already use
Tell us where to reach you and roughly how many calls slip past you in a week. It goes straight to the founder — you keep your number, and nothing changes on your phone.
Further reading
- → Missed-call ROI calculator — see the exact revenue your voicemail is eating.
- → How Risacare works — the 10-minute setup.
- → Every trade we build for.
Don't lose an access enquiry to voicemail. Try Call Catcher free.
Card required · Cancel anytime · No setup fee