A stairlift answering service for the call made the week after a fall.
These calls come from a family who has just decided something has to change, often after a hospital discharge. They will not wait. Yours rings while you're halfway up a staircase holding a rail section steady. Risacare texts them back from your own number.
Why accessibility installers pick Risacare
Discharge dates set the clock
A family working to a hospital discharge needs an answer today, not Monday.
A rail section is both hands
You don't let go of a rail on a staircase. Nothing has to stop.
Home visits book themselves
The caller taps your link and picks a slot on your connected calendar.
$79/mo flat
No percentage of an install, and the same price every month.
Discharge Timelines Are Tight
Hospitals and rehab facilities sometimes give families just days to make the home safe before a homecoming. Missed calls during that window often go straight to the next company that answers.
Calls Come at Odd Hours
Family members researching accessibility options often call in the evening after visiting a loved one, or early morning before a discharge appointment - outside normal office hours.
Stairlift & Accessibility FAQ
Can it tell them whether their stairs will take a lift?
No. Curves, landings and width decide it, and that needs a survey. A greeting shouldn't guess about someone's safety.
Does it handle funding or insurance questions?
No. Coverage varies and getting it wrong raises hopes wrongly — that conversation is yours.
Do rental enquiries work the same?
Yes, every missed caller gets the same greeting and link.
Will Call Catcher talk to the family about their situation?
No. It doesn't have a conversation or offer advice - it isn't a live person or a voice assistant. It sends a short text letting the caller know you got their call and will follow up.
Is it insensitive to text back instead of answering?
The text is a simple, respectful heads-up, not a sales pitch, so the family knows they weren't ignored during a difficult moment. You still make the real call yourself.
Do you serve accessibility installers outside my area?
Yes - Risacare works with stairlift and home accessibility companies across the country, not just in one region.
Does it ask the caller questions or qualify the job?
No. Risacare doesn't interview anyone — the caller hears a short greeting and gets a text with your booking link. Qualifying still happens when you call back. Nothing pretends to be a receptionist.
Does it sync with my dispatch or field software?
No. Replies land in your Risacare leads with the caller's number and you get an alert; you enter the job into whatever you already use. We'd rather say that plainly than sell an integration that doesn't exist.
What does it cost?
Call Catcher is $79/mo flat — no per-minute charges, no per-lead fees, no commission on the work it saves. 7-day free trial, card required, cancel any time.
Put it on the number you already use
Tell us where to reach you and roughly how many calls slip past you in a week. It goes straight to the founder — you keep your number, and nothing changes on your phone.
Further reading
- → Missed-call ROI calculator — see the exact revenue your voicemail is eating.
- → How Risacare works — the 10-minute setup.
- → Every trade we build for.
A family working to a discharge date can't wait. Try Call Catcher free.
Card required · Cancel anytime · No setup fee