An auto repair answering service that texts back — day or 2am tow-in.
Every unanswered call is a brake job that goes to the shop down the street. When you can't pick up, Risacare catches the miss: the caller hears a short greeting, and your booking link is already in their texts — from your number, in seconds, any hour.
Why independent shops pick Risacare
No per-minute fees
Flat $79/mo with no per-call or per-text charges. Never a surprise bill after a busy week.
The text beats the voicemail
No callback scrawled on a service ticket — the caller has your booking link while the missed call is still warm.
Replies reach you, not a call floor
When the caller texts back, it lands in your leads with their number and you get an alert. You call back; nobody reads a script at your customer.
From your number, carrier-verified
Texts send from a real local number registered to your business (A2P — the carrier registration that keeps your texts out of spam), with STOP and HELP handled automatically.
Auto repair FAQ
What happens when I miss a call mid-job?
The caller hears a short professional greeting — thanks for calling, we've just texted you a link to book — and the text is already on their phone, sent from your business number.
What about tow-ins after hours?
The text back goes out instantly either way. It doesn't capture year/make/model or where the car's being dropped — the caller's reply lands in your leads with their number, so you can call back for the details.
Does it work with Shop-Ware, Tekmetric, or Mitchell 1?
Risacare doesn't sync with shop management software. The text back carries your booking link, and any reply lands in your Risacare leads — you enter the job in whatever tool you already use.
Can it quote 'how much for a brake job?' callers?
No. Risacare doesn't quote prices or answer questions — it just gets the missed caller a text back. Quoting stays a conversation you have on the callback.
How does it handle warranty and insurance callers?
It doesn't sort or transfer calls — every missed caller gets the same text back. You handle warranty vs. insurance on the callback, same as always.
Service areas
Local coverage: dedicated auto repair answering-service pages for Dallas, Fort Worth, Plano, Frisco. Every DFW zip gets the same instant text back, 24/7.
Put it on the number you already use
Tell us where to reach you and roughly how many calls slip past you in a week. It goes straight to the founder — you keep your number, and nothing changes on your phone.
Stop losing tow-ins to voicemail. Try Call Catcher free.
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